Small business owners are increasingly dependent on IT and turning to managed services providers for the best IT infrastructure, software, and support they require to succeed. Many entrepreneurs and small business owners don’t understand the benefits of managed IT services and how they can help propel their business forward. These five facts will help you make informed decisions about when and how to use managed IT services.
Managed IT Services Reduce Time
Small businesses don’t have the budget to pay a full-time IT specialist. This means that IT issues are often handled by regular employees. It can take several hours, if not days, to fix serious IT problems because the average employee isn’t an IT expert. It is easy for employees to make mistakes that lead to downtime, security breaches, or other serious issues.
A managed service provider can save you time as they can avoid many IT problems. Managed IT services are based on the highest quality equipment. Experts monitor this equipment to make sure it is running smoothly at all times. Most managed service providers offer a 99.9% guarantee on uptime. Small business owners can count on expert assistance for immediate recovery if something goes wrong. This allows staff to focus on other important tasks such as customer service, sales, and advertising, which will allow your business to grow.
Managed IT Services Can Save You Money
Working with an IT service provider third-party can actually help you save money. It all depends on the IT service provider used and what services purchased, but most companies who use an MSP save considerable money. Recent statistics show that small businesses can cut their IT costs up to 40% by using managed service providers.
Managed IT service providers can be so cost-effective for several reasons:
- Small businesses who use an MSP do not need to invest in equipment or maintain it. The IT service provider will take care of this expense.
- MSPs save small business owners money by not having to hire additional employees. This allows them to spend less on benefits and salaries.
- Scaled IT services are offered by IT service providers, allowing business owners to adjust their IT spending according to their budget and needs.
Managed IT Services Increase Security for Businesses
Many small-business owners are now aware that they are prime targets of cybercriminals, contrary to popular belief. Small businesses are less likely than large corporations to have strong security. Hackers target them frequently to steal customer and business data, or hold files hostage for ransom.
Small businesses now have the option to get top-of-the-line security at an affordable price through a third party IT support provider. IT service providers employ the most current security procedures and programs to safeguard company files against unauthorized intrusion. Many also offer training for employees to prevent common cyber crimes like phishing or malware attacks.
Get help from experts
The technology of IT is constantly improving. Software and hardware that were up-to-date a few years back are no longer relevant. Most small business owners don’t have the time or ability to keep up with technological changes in their industry. IT service providers have the ability and time to keep up with the latest developments, as well as invest in new equipment to offer the best service possible to clients.
IT service providers are trained to help you with any IT problem. Your IT service provider can provide immediate assistance if you have any issues with your computer, such as downtime or difficulty accessing files. Many MSPs offer 24/7 support to make sure you have the assistance you need when you need it.
Take Advantage of Customized Services
Small business owners have many options when it comes to choosing the right IT service provider. This makes it easy for anyone to choose the one that suits their needs and budget. Managed service providers can even specialize in providing IT services for niche industries like healthcare.
Flexible service options are also offered by managed service providers. The business owner has the option to: A managed service provider can be hired on a temporary basis
A managed service provider can be hired to manage periodic tasks, such as customer service online during holidays and/or training employees on IT security and management. You can delegate some IT tasks to an IT service provider, while still managing other IT-related tasks in-house
All IT-related work should be outsourced to an IT service provider
Managed service providers can be a great value. MSPs have a lot to offer small businesses. They can help them save money, improve efficiency, and provide better customer service than ever before. If you are a small business owner looking to grow your business, it is worth considering the benefits of partnering with an IT service provider. Then do some research to find the right managed service provider for you.